We're sorry to hear that you're having trouble logging into your account. Please follow these steps to resolve the issue:
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Check Your Credentials: Please ensure you're entering the correct email and password. Be careful with capital letters and special characters.
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Reset Your Password: If you've forgotten your password or if it's not working, try resetting it. You will find a "Forgot Password" option on the login screen. Click on it and follow the instructions to reset your password. You'll likely receive an email with a code to reset your password.
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Check Your Internet Connection: Ensure you have a stable internet connection. Sometimes, connection issues might prevent you from logging in.
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Update the App: If you're using our mobile app, ensure it is updated to the latest version. Outdated versions may have issues that have been resolved in newer releases.
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Contact Support: If you've tried all of the above and are still having trouble, please contact our support team at support@helloattend.com. We'll be glad to assist you. When you contact us, please provide as much detail as you can about the problem you're experiencing, including any error messages you're seeing.
Again, we're sorry for the inconvenience, and we'll do our best to help you access your account as soon as possible.