We're sorry to hear that you're having trouble with our app. Please try the following steps, which resolve most issues:
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Restart your device: Sometimes, simply restarting your device can resolve issues by clearing temporary files and freeing up system resources.
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Ensure your app is up-to-date: Check your app store (Apple App Store for iOS) to ensure you're using the latest version of our app. We regularly release updates to fix bugs and improve performance.
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Check your internet connection: Our app requires a stable internet connection to work properly. Make sure you're connected to Wi-Fi or cellular data.
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Clear the app's cache: On iOS, this functionality is not available, so you might need to uninstall and reinstall the app.
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Reinstall the app: If the problem persists, please uninstall the app and then download and install it again from your app store.
If you continue to experience issues after trying these steps, please contact our support team directly at support@helloattend.com. We'll be glad to help investigate and resolve the issue. Please provide as much detail as you can about the problem, including the type of device you're using, the version of the operating system, and any specific error messages you're seeing.